EXPERT COURSE

Commercial and Negotiation Interpreting

What is Commercial and Negotiation Interpreting? Why Does it Matter? Why is it a Critical Skill?

Step into the dynamic world of commercial and negotiation interpreting, where cultural intelligence, diplomacy, and precision are key to successful communication. 

In global business, deals are made or lost not just through words, but through understanding—interpreters are the bridge between different business cultures, ensuring clarity, trust, and successful outcomes.

Commercial interpreting is far more than language conversion. It requires an in-depth understanding of business etiquette, negotiation tactics, and cultural subtleties to navigate complex business discussions effectively. Whether interpreting in high-stakes contract negotiations, trade agreements, or international conferences, interpreters must facilitate seamless communication while maintaining neutrality and professionalism.

Join Flaminia Munafo as she guides you through the essential skills and challenges of this fascinating and impactful profession. Through real-world case studies and practical exercises, you’ll explore:

🔹 What makes commercial interpreting unique? The key differences from other types of interpretation.
🔹 Navigating cultural differences: Understanding how cultural norms influence business communication.
🔹 The role of neutrality in negotiations: How to maintain impartiality while ensuring effective dialogue.
🔹 High-context vs. low-context communication styles: How different cultures approach business interactions.
🔹 Managing misunderstandings diplomatically: Techniques to defuse tensions and clarify messages.
🔹 Common pitfalls in cross-cultural negotiations: How to avoid costly miscommunications.
🔹 Real-world negotiation scenarios: Practical exercises to sharpen your skills.

If you’re looking to advance your interpreting career and specialize in one of the most versatile and in-demand fields, this course is your opportunity to gain expert insights and enhance your commercial interpreting expertise.

Conditions: Please read our 
course and subscription plans terms and conditions carefully. With your registration, you confirm that you have read, understood and accepted our conditions and agree with them. 


If you have any questions, please visit the FAQ section (for courses or subscription plans) or get in touch with us.

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  • This expert course includes:
  • Expert panelist: Flaminia Munafo, Freelance Interpreter, Translator and Language Coach
  •  Activities, exercises to download
  •  Q&A session and in-webinar text-chat
  •  Lifetime access to the webinar and extra contents
  •  In English
  •  Completion certificate
  • When: 2 and 3 June 2025 at 18.00 CET (2 h/day)
  • Webinar duration: 2 h (4 hours approximately)
  • Downloadable webinar program

Description of Webinar and Panelist

It’s not just words that drive business deals—it’s strategy.
It’s not just language that builds partnerships—it’s cultural awareness.
It’s not just interpretation that ensures success—it’s the ability to mediate between worlds.


That’s where Commercial and Negotiation Interpreting makes its mark!

From high-stakes contract negotiations to international trade agreements, from business conferences to cross-border dealmaking—immerse yourself in the complex world of commercial interpreting. This specialized field requires more than linguistic proficiency; it demands acute cultural sensitivity, diplomacy, and the ability to facilitate smooth, effective communication in high-pressure business environments.

Join Flaminia Munafo in this dynamic course as she shares insights from her experience in commercial interpreting. This course is designed to provide you with the critical skills, knowledge, and strategies needed to navigate the world of international business and negotiations with confidence.

What Will You Learn?

🔹 The Role of an Interpreter in Business Negotiations – Understand how commercial interpreting differs from other fields. Learn about the key responsibilities and challenges interpreters face in high-stakes business environments.

🔹 Mastering Business and Negotiation Terminology – Gain fluency in financial, legal, and industry-specific jargon commonly used in corporate settings. Learn how to ensure clarity and precision when dealing with complex business concepts.

🔹 Bridging Cultural and Communication Gaps – Effective business communication isn’t just about words; it’s about understanding cultural norms, negotiation styles, and non-verbal cues. Develop techniques to navigate cultural differences and avoid misunderstandings that could jeopardize negotiations.

🔹 Ethical and Professional Considerations – Business interpreters must uphold confidentiality, remain neutral, and manage potential conflicts of interest. Learn the ethical guidelines that govern commercial interpreting and how to handle sensitive business information with discretion.

🔹 Techniques for Managing High-Stakes Meetings – Whether interpreting for live negotiations, boardroom discussions, or international conferences, commercial interpreters must maintain composure and accuracy under pressure. Discover strategies to stay focused and deliver high-quality interpretation even in tense business negotiations.

🔹 Real-World Strategies and Case Studies – Through hands-on exercises and real-life examples, explore different negotiation scenarios and learn best practices for adapting to various commercial interpreting assignments.

This webinar is ideal for professional interpreters, linguists, and language specialists looking to expand their expertise into the business and commercial sectors. Whether you’re new to negotiation interpreting or seeking to refine your skills, this course equips you with the essential tools to excel.

With years of experience as an interpreter and translator in commercial and negotiation settings, Flaminia Munafo has worked alongside international corporations, diplomats, and business leaders, facilitating negotiations across industries. From contract discussions to corporate mergers, Flaminia has helped bridge communication gaps where precision, professionalism, and cultural insight are crucial.

Who is this webinar for?

While primarily designed for professional interpreters and translators, this course is also highly beneficial for business professionals, cultural mediators, and international trade specialists who engage in multilingual negotiations and cross-cultural communication.

This webinar is invaluable for those who want to:

🔹 Master the art of business and negotiation interpreting – Learn how to effectively interpret in corporate settings, high-stakes meetings, and international trade discussions.

🔹 Navigate cultural differences with confidence – Gain insights into how cultural expectations shape business interactions and negotiations across different regions, with a special focus on high-context vs. low-context communication styles.

🔹 Improve neutrality and professionalism – Discover strategies to maintain impartiality while facilitating smooth communication between business partners with potentially conflicting interests.

🔹 Handle miscommunication and cultural misunderstandings – Develop techniques to clarify intent, de-escalate conflicts, and ensure that all parties leave the negotiation table satisfied.

🔹 Learn the key terminology of commercial interpreting – Expand your knowledge of essential business, legal, and financial terms that are frequently used in negotiations.

The course will be conducted in English, and the skills acquired will be applicable to commercial interpreting in any language combination. Participants should have a working proficiency in at least one second language besides English to effectively engage in course exercises. If English is typically your target language, be prepared to interpret from English into your own language during practical exercises.

Resources

Linguistic skills:
  • A good English level is required, as well as working proficiency in at least one other language.

IT resources:
  • A computer with speakers as well as a stable internet connection are necessary.
  • A Zoom account.

Availability:
  • You can attend this meeting live from wherever you want.
  • Life access to the recording of the webinar and extra contents when you acquire your place.
Commercial Interpreting in Theory
Commercial Interpreting in Practice
SESSION 1

Commercial Interpreting in Theory

Session 1

Module 1:
1) The Role of an Interpreter in Business and Negotiations
2) Overview of commercial interpreting
3) Key responsibilities in negotiation settings

Module 2:
1) Cultural Awareness and Sensitivity
2) Identifying cultural norms and expectations
3) Understanding high-context vs. low-context communication styles
SESSION 2

Commercial Interpreting in Practice

Session 2

Module 3:
1) Practical Strategies for Successful Interpreting
2) Managing misunderstandings diplomatically
3) Techniques to clarify and align expectations

Module 4:
1) Avoiding Cultural Pitfalls
2) Common missteps and how to prevent them
3) Real-life examples and lessons learned (with Arabic as the reference language)
Meet

Flaminia Munafò

Since 2017, Flaminia has worked as a freelance interpreter and translator, specializing in Arabic, English, and Spanish. With extensive experience in high-stakes fields such as defense and security, human rights, immigration, and commerce, she has built a reputation for accuracy, adaptability, and cultural sensitivity.
Flaminia holds a Master's Degree in Conference Interpreting and Translation from UNINT (Università degli Studi Internazionali di Roma) and a Master's Degree in Marketing, Communication, and Made in Italy from the Fondazione Italia-USA.
Her professional expertise is deeply enriched by a life spent crossing borders, both literally and figuratively. From Erasmus programs in Granada and Marrakech to participation in conferences on intercultural translation, Flaminia has honed her ability to navigate complex linguistic and cultural landscapes.
Alongside her work as an interpreter, she enjoys sharing her passion for languages through teaching, helping others unlock the power of effective communication.
As an interpreter, she understands that her role goes beyond words—it’s about building bridges between people and fostering mutual understanding in every interaction. This ethos, combined with her passion for travel, yoga, music, and creativity, shapes her dynamic approach to the art of interpretation.
Flaminia Munafò - Course creator and host.
Click on the image if you want to know more about her
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