CERTIFIED COURSE
People Management in Localization
You mastered translation as a specialist, you may have upskilled into project management, but leading the team!?
Managing people extends far beyond project deadlines, terminology, strings, and CAT tools. Even at work, people have emotional needs, and managers have to work across all levels of an organization – up, down, laterally, internally, and externally. While managing people isn’t rocket science, it also isn’t always intuitive.
The Peter Principle observes that employees often get promoted into the job where they’re least competent, and then they get stuck there. Whether you want to increase your capacity as a localization leader or grow into future management roles, you don’t need to feel frozen or stuck. Like all skills, learning to lead is possible. So-called
"soft skills" contribute toward modern professional success, too. Especially in a rapidly evolving global economy, we need more than technical capacities to overcome challenges and thrive in diverse environments.
Managing people extends far beyond project deadlines, terminology, strings, and CAT tools. Even at work, people have emotional needs, and managers have to work across all levels of an organization – up, down, laterally, internally, and externally. While managing people isn’t rocket science, it also isn’t always intuitive.
The Peter Principle observes that employees often get promoted into the job where they’re least competent, and then they get stuck there. Whether you want to increase your capacity as a localization leader or grow into future management roles, you don’t need to feel frozen or stuck. Like all skills, learning to lead is possible. So-called
"soft skills" contribute toward modern professional success, too. Especially in a rapidly evolving global economy, we need more than technical capacities to overcome challenges and thrive in diverse environments.
Created by a localization team-manager turned professional coach, this course is designed to support you to upskill you. You’ll have the opportunity to:
- understand the role and soft skills of managing people,
- explore commonly-valued management skills,
- define your own pathway and profile of leadership.
Conditions: Please read our course and subscription plans terms and conditions carefully. With your registration, you confirm that you have read, understood and accepted our conditions and agree with them.
If you have any questions, please visit the FAQ section (for courses or subscription plans) or get in touch with us.
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Course Tutor: Stephen Nock, Certified Coach, Mechanical Engineer, Support and Localization Manager
Live activities
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Sessions get recorded so you do not miss anything
Completion certificate
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When: 27-29 May 2025 (16.00 CET - 2 h/day)
Duration: 6 h approx. (2 h/session)
You’ll have the opportunity to:
- understand the role and soft skills of managing people,
- explore commonly-valued management skills,
- define your own pathway and profile of leadership.
Like all skills, learning to lead is possible!
You + Your Context
Objective: Learn the role of your own self-awareness in leadership, and create a vision for what type of leader or manager you want to be.
- Emotional Intelligence & Self-Awareness: Explore and define your own perspectives of leadership.
- Emotional Intelligence & Self-Awareness: Explore and define your own perspectives of leadership.
- Cultural Context of Leadership: Consider how cultural factors influence working dynamics and what that means for you as a manager.
- Self-Management: Developing your behaviors to honor your awareness.
- VUCA & BANI: Learn what to be aware of in a fast changing world.
- Envisioning Your Next Steps: What type of manager do you want to be?
Interacting with Others as a Manager
Objective: Extend and apply the concept of self into the environment where you might lead or manage.
- Social Management: Move beyond self-awareness to develop better interactions with others.
- Social Management: Move beyond self-awareness to develop better interactions with others.
- Psychological Safety & Inclusion: Keys to unlocking the highest performance and standards of excellence for a team.
- Active Listening: Learn the blind spots and default ways that you listen. You have the possibility to be a better listener and communicator.
- Active Listening: Learn the blind spots and default ways that you listen. You have the possibility to be a better listener and communicator.
- Managing Expectations and Goals: Learn business tools and frameworks, such as SMART goals and OKRs.
- Feedback: Understand how to give and receive feedback that doesn't create defensive reactions.
Actively Managing
Objective: Be ready for your first steps or next steps for acting as a people manager.
- Confidence: How do you show up? What to do when you don't know what to do?
- Managing + Your Own Work: How can you handle managing a team on top of your own tasks? Create a formula that doesn't = stress.
- 1:1s: Develop your own framework to check-in with your team members.
- Trust: How do you build and rebuild trust when things are tough?
- Confidence: How do you show up? What to do when you don't know what to do?
- Managing + Your Own Work: How can you handle managing a team on top of your own tasks? Create a formula that doesn't = stress.
- 1:1s: Develop your own framework to check-in with your team members.
- Trust: How do you build and rebuild trust when things are tough?
- Q&A and Wrap-up.
- Leadership starts with self-understanding: Knowing your own tendencies, triggers, and cultural influences is essential for effective leadership.
- Psychological safety is crucial for high-performing teams: Creating an environment where people feel comfortable making mistakes and sharing ideas is vital.
- Balancing support and challenge is essential: Managers need to tailor their approach to individual team members' needs and motivations.
Participants will leave this course with a strong understanding of the importance of self-awareness and emotional intelligence in people management. You will learn practical skills for building trust, fostering inclusion, setting goals, and providing feedback. The emphasis on servant leadership and navigating modern workplace challenges will empower you to become a more effective and empathetic leader.
Ideal for professionals looking to enhance their people management skills, especially in the modern, cross-cultural workplace:
- Aspiring Leaders and Managers
- Current Managers seeking to improve their approach
- Localization Professionals working across diverse teams
- Individuals interested in developing self-awareness and emotional intelligence
- Anyone aiming to build trust and foster psychological safety in their work environment
- Team Members who want to understand effective leadership dynamics
- Professionals navigating VUCA/BANI work environments
Gain the skills to confidently lead, manage, and support teams with empathy and effectiveness, fostering growth and collaboration.
Stephen Nock
| Certified Coach
| Mechanical Engineer
| Support and Localization Manager
| Mechanical Engineer
| Support and Localization Manager
About STEPHEN
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